Chateau Heritage Apparel values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
Information We Collect
When you visit or make a purchase from our site, we may collect the following information:
Personal details such as your name, billing address, shipping address, email address, and phone number
Payment information (processed securely through third-party payment providers; we do not store card details)
Order details and purchase history
Device information, browser type, IP address, and cookies for analytics and site functionality
How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate with you about your order or inquiries
Provide customer support
Improve our website and services
Comply with legal and regulatory requirements
Prevent fraud and unauthorized transactions
Sharing Your Information
We do not sell or rent your personal information.
We may share your data only with trusted third parties necessary to operate our business, such as:
Payment processors
Print-on-demand and fulfillment partners
Shipping and logistics providers
Website analytics and hosting services
These partners are required to handle your information securely and only for the purposes stated above.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
Enable site functionality
Analyze traffic and improve user experience
Support marketing and advertising efforts
You can control or disable cookies through your browser settings.
Data Retention
We retain your personal information only as long as necessary to:
Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce our policies
Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections or updates
Request deletion of your data
Opt out of marketing communications
To exercise these rights, please contact us using the details below.
Data Security
We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, or disclosure.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Chateau Heritage Apparel
Email: chateauheritageslu@gmail.com
Phone: +17587151167